1. Introduction

StudyBridge AI ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning system.

This policy applies to all users globally and is designed to comply with the General Data Protection Regulation (GDPR), the Family Educational Rights and Privacy Act (FERPA), the Children's Online Privacy Protection Act (COPPA), and the Protection of Personal Information Act (POPIA).

2. Information We Collect

2.1 Information You Provide

Account registration data (name, email address)
Profile information (learning level, subjects, interests)
Content you create (study notes, flashcards, quiz responses)
Communications (messages in study groups, support requests)
Payment information (processed securely by third-party payment processors)

2.2 Automatically Collected Data

Device information (browser type, operating system)
Usage data (pages visited, features used, session duration)
IP address and approximate geolocation
Cookies and similar tracking technologies

2.3 AI Interaction Data

When you use our AI-powered tools, we collect the prompts you submit and the responses generated. This data is used to improve our services and is not sold to third parties.

3. How We Use Your Information

Provide, maintain, and improve our learning system
Personalise your learning experience using AI
Process transactions and send related information
Send administrative notifications and educational updates
Monitor and analyse usage trends to improve the system
Protect against fraud and ensure system security
Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

Consent: Where you have given explicit consent for specific processing
Contract: Where processing is necessary to fulfil our service agreement
Legitimate Interest: For system improvement and security
Legal Obligation: Where required by applicable law

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

Service Providers: Cloud hosting, AI processing, payment processing, and email delivery services
Educational Institutions: When you are enrolled through an institutional account, your institution may access aggregated performance data
Legal Requirements: When required by law, regulation, or legal process

6. Children's Privacy (COPPA / FERPA)

StudyBridge AI does not knowingly collect personal information from children under 13 without verifiable parental consent. For users under 13 accessing the system through educational institutions, the institution acts as the consenting party under COPPA.

We comply with FERPA requirements for educational records and ensure that student data is used solely for educational purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of your personal data
Rectification: Correct inaccurate personal data
Erasure: Request deletion of your personal data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to certain processing activities
Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, visit your Account Settings > Privacy & Data section or contact us at admin@studybridge.tech.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

9. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest, and regular security audits. For more details, see our Security page.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs), for any international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: admin@studybridge.tech

Address: StudyBridge AI, South Africa